Evening and Weekend File Clerk/Receptionist

 

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Our company is currently seeking an experienced and dynamic Receptionist to join our team. The ideal candidate will be capable of directing/handling busy phones while maintaining a pleasant and enthusiastic demeanor both on the phone and at the reception area. Must have excellent customer service skills and be comfortable in mulit-tasking. Bilingual is not required but definitely a plus.

Responsibilities:

• The Receptionist courteously and efficiently answers all phone calls to the dealership in a timely and professional manner along with routing calls to the appropriate employee or department
• Answer all incoming calls according to all company policies with exceptional telephone skills
• Direct phone calls to the appropriate parties as necessary
• Take written messages from occupied personnel and notify them as soon as possible regarding pending messages
• Coordinates questions and issues with the appropriate department personnel
• Addresses customer concerns and issues or escalates them as needed
• Helps with clerical/office tasks, such as scheduling appointments, maintaining records, sending bills, answering phones, ordering supplies, etc
• Maintain confidentiality of company and customer information at all times
• Answer service department telephone calls to the people requested and best suited to take the call and take written messages when the needed personnel are not available
• Assist the service staff in contacting customers to inform them that their vehicles have been completed
• Performs other duties as assigned
• Part time Office Filling

Job Types: Full-time, Part-time

Pay: From $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 4 hour shift
• 8 hour shift
• Monday to Friday
• Weekends only

Work Location: In person

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