TRAINING SUPERVISOR
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Would you like to be part of an amazing team that makes Arizona stronger by helping Arizonans reach their full potential through temporary assistance for those in need, and care for the vulnerable? The Arizona Department of Economic Security (DES) is looking for individuals that are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or click on the link here to view ‘Our DES’ video. Come Join the DES Team!
The Department of Economic Security is seeking an experienced and highly motivated individual to join our team as a Training Supervisor with the Division of Business Operations, Office of Professional Development for the Division of Employment and Rehabilitation Services (DERS).
This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.
The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.
- Supervise training officers in the delivery of new hire orientation, job, and soft-skills training to employees at all levels within their assigned division.
- Responsible for all aspects of supervision and for the implementation of the Arizona Management System within their teams.
- Adult Learning Principles.
- Collaboration of Google platform.
- Basic knowledge of evaluation (Phillips ROI Model preferred).
- Customer service and communication principles.
Skills in:
- Problem analysis, research and resolution.
- Evaluating training materials and courses and delivering training.
- Delegation, managing teams, and situational leadership.
- Oral and written communication.
Ability to:
- Maintain effectiveness in work tasks or environment and adjusting effectively to new work structures, processes, or requirement or to work within a new culture.
- Focus on customers, and developing and sustaining productive customer relations.
- Manage time and resources.
- Take prompt action to accomplish objectives and goals.
- Bachelor's degree or higher in an applicable subject area such as instructional Design, e-Learning, Human Resources Development, Adult Education, Psychology, English or similar field preferred.
- Experience can substitute for education.
- Three years of experience as a Trainer or Instructional Designer.
- If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver’s license, complete all required training, and successfully pass all necessary driver’s license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11).
- Successfully pass background and reference check; employment is contingent upon completion of the above-mentioned process and the Agency’s ability to reasonably accommodate any restrictions.
- All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
- Affordable medical, dental, life, and short-term disability insurance plans
- Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
- 10 paid holidays per year
- Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
- Sick time accrued at 3.70 hours bi-weekly
- Deferred compensation plan
- Wellness plans
- Tuition Reimbursement
- Stipend Opportunities
- Infant at Work Program
- Rideshare and Public Transit Subsidy
- Career Advancement & Employee Development Opportunities
- Flexible schedules to create a work/life balance
By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.
For a complete list of benefits provided by The State of Arizona, please visit our benefits page
State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.
On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.
For questions about this career opportunity, please contact Rose Ibe at (928) 225-4382 or RIbe@azdes.gov.
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting (928) 225-4382 or RIbe@azdes.gov. Requests should be made as early as possible to allow time to arrange the accommodation.
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